Questions / Réponses

Yes, we deliver for free throughout the European Union, including Switzerland. We also deliver to the United States and Canada (under certain conditions), you can contact us at the following email address: contact@abby-maud.fr

As far as possible, shipments are made on the same day for any order placed before 9 am (excluding weekends and public holidays). Packages are deliverable within 48 hours for France and within a few days depending on your country of residence (3 to 7 days on average for the European Union). Approximately 10 to 15 days for the United States and Canada. Abby Maud also declines any responsibility in case of delay. 

PayPal, bank card, bank transfer. Payment in several installments by the Oney or PayPal group. For any request for payment by check, please contact the customer service at the following email address: contact@abby-maud.fr

Yes

Payment by bank card uses the 3D-secure protocol. A confirmation order SMS containing a code is sent to your phone. Validation of the code is necessary to confirm your purchase.

Nothing simpler. Click on the product(s) of your choice as well as your size and add it (them) to your cart. Then follow the payment instructions and choose your payment method. Don't forget to fill in your postal details, taking care to note your street numbers, etc... Don't hesitate to contact us if you encounter any difficulty.

You can cancel your order or modify it as long as it has not been shipped. After this time, contact customer service at the following email address: contact@abby-maud.fr

No, you do not need an account to place an order on our website.

An email will inform you of the shipment of your package. A tracking number will be provided to you so that you can follow its proper delivery.

Please go to the "Returns and Delivery" tab on the site located at the bottom of our home page, where you will find all the necessary instructions for your return. Any return that does not comply with the stated conditions will be refused.